RESPECT Conciliation & Education

Jennifer C. Pernfuss
B.A., LLB

Managing workplace discrimination, harassment and conflict since 1994

Testimonials

“Jennifer is a master at coaching! I had the remarkable opportunity to meet and work with her this past year. I was at the lowest point of my career and life. Jennifer’s assistance helped me realize the person and manager I wanted to become. It was a terrifying, exhilarating and rewarding experience all at the same time. Her personal approach and own life experiences offered so much to the process. She has an uncanny ability to know exactly what her clients need. She always challenged me to find the right solutions and answers. I now see the world and life so differently. Everyone should be so lucky to be able to experience this magic.”

Shari Gabriele
Manager of the Provincial Offences Court


“After surviving a number of emotionally-devastating experiences at work, Jennifer's coaching is one of the main reasons I have remained at my job. Jennifer provided me the space to share my experiences without judgement and the opportunity to reconnect with my passions. My experience with her has redefined for me how I can be the change I want to see.”

J. Thompson
Fire Services


“RESPECT has been an excellent resource for our organization for over 15 years. Jennifer and her team have conducted numerous human rights related education sessions at many different levels throughout the organization. RESPECT’S expertise in mediating complex issues, coaching of staff and specialized sensitivity training has simply been invaluable. Over the years, I have never hesitated in recommending RESPECT to my colleagues in the field.”

Collie Salmon
Director, Human Rights Unit
Toronto Transit Commission


“Jennifer’s RESPECT session is always one of the highlights of our Leadership Training for new People Managers. Jennifer has a wonderful ability to deliver an insightful combination of personal and professional case studies that has the participants fully engaged and eager to participate.”

Doug Mackie
GlaxoSmithKline


“I believe an integral part of the mediation process is to provide clients with a safe environment and a sense of purpose. Respect provided me and continues to provide me a safe environment where I can voice my concerns, without recrimination. Once these concerns were aired, positive solutions were worked through to transform a negative situation into one conducive to personal growth and a positive resolution.”

P. Forbes


“Excellent facilitation and organization. Content has credibility sorely lacking in other programs. ‘Real life’ examples make all the difference!”

H.R. Coordinator
Ontario Lottery and Gaming Corporation